Refund & Return Policy
Muskarabia Dubai
Return & Refund Policy
We want you to be completely satisfied with your purchase. Please review our policy below.
For hygiene and safety reasons, perfumes and fragrance products cannot be returned once opened or used. Returns may be accepted under the following conditions:
To be eligible for a return, the item must be:
ℹ️ Customers must contact our support team before initiating a return.
Once your return request is approved and the product is received and inspected, we will notify you of your refund status. If approved, the refund will be processed within 3–7 business days through your original payment method.
We only replace items that are defective or damaged. If you need an exchange for the same product, please contact our support team directly.
The following items cannot be returned under any circumstances:
To request a return or refund, contact us with the following details and our team will guide you through the process: